Customer Case Optimodal
Digitalisation is no longer a choice, but a necessity to stay in control of the supply chain
Company Profile
Optimodal Nederland B.V. is a Rotterdam-based logistics service provider specialising in intermodal container transport across Europe. The company combines rail, inland waterways and road transport, connecting major seaports with the European hinterland, with a strong focus on efficient and sustainable logistics.
Digitalising the multimodal supply chain with e-CMR
In a world where logistics chains are becoming increasingly complex, Optimodal is taking an important step towards full digitalisation. As a specialist in multimodal transport, the company connects road, rail and inland waterways into one integrated solution. From locations including the terminal in Neuss, Optimodal works every day to create efficient and sustainable freight flows throughout Europe.
But this strength — combining different modes of transport — also brings challenges.
The challenge: staying in control of document flows
Within multimodal transport, shipments pass through multiple stages and involve many different parties. Every handover requires correct and timely documentation. In a paper-based process, this can quickly lead to delays, errors and a lack of visibility.
For Optimodal, managing documents across the entire supply chain therefore became an increasing challenge. The lack of real-time visibility and the dependency on manual processes stood in the way of further growth and optimisation.
“You are dealing with different modes of transport, different systems and many handover moments. That means you need to make sure information is always correct and available,” says Rémon Kerkhof of Optimodal.
“Digitalisation is no longer a choice, but a necessity to stay in control of the supply chain.”
The result: greater control, speed and reliability
The transition to e-CMR provides Optimodal with clear and tangible benefits:
- Real-time transparency across the supply chain
All parties involved have immediate access to up-to-date documentation. This improves collaboration and enables full traceability of shipments. - More efficient processes and fewer errors
By eliminating manual activities, processes are accelerated and errors are minimised. This increases the reliability of day-to-day operations. - Faster turnaround times and improved customer service
As documents are immediately available, handovers between different parties are faster and customers can be informed more quickly and accurately.
Ready for the future of logistics
With the implementation of e-CMR, Optimodal is taking an important step towards a fully digital and future-proof logistics chain. By standardising processes and creating real-time visibility, the company strengthens its position as an innovative player in multimodal transport.
As Rémon Kerkhof summarises:
“With e-CMR, we bring clarity and control to a complex supply chain. It enables us to further professionalise our operations and serve our customers even better.”
