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Smurfit Kappa

Klant Smurfit

Trucks at Smurfit Kappa get on the road faster with e-CMR

Smurfit Kappa is one of the largest players in paper-based packaging worldwide. The company in Roermond supplies the rolls of paper that are used to make cardboard packaging. Various transporters are used in European distribution. To optimize this process, Smurfit Kappa has integrated Collect + Go’s e-CMR solution into its business operations. This fits seamlessly with the goods issue from SAP.

At Smurfit Kappa they were looking for a solution that provides legal cover and allows for faster handling of the truck. Marc Scheeren, logistics manager at Smurfit Kappa, says: “Our factory site is small. As a result, we have to adjust and measure with transport movements. E-CMR enables us to have trucks leave more quickly.

Signing at the forklift

Collect + Go’s e-CMR solution offers the opportunity to place the decoupling point for document signing deeper in the operation. Scheeren says: “The forklift driver loads the rolls of paper onto the tautliner. The driver can sign with the forklift driver. He no longer has to go in and can leave immediately. Transporters can choose how they integrate the e-CMR process into their daily operations. This was essential for us, because transporters and our customers must also be able to work with it. Collect + Go has the know-how and can make this happen.

The implementation went smoothly from the moment IT was on board. In the elaboration there appeared to be several sub-processes. That is why it is important to have a clear understanding of the handling scenarios from the start. Scheeren: “An intercompany shipment works differently than a delivery to the external customer. By involving all parties involved, both internally and externally, we can now roll out the e-CMR process across the board. The technology supports this.

No-nonsense approach

Collect + Go provided the Smurfit Kappa project team with the necessary technical specifications and supervised the process from the start. Scheeren explains: “With the help of a few tools we were able to make the connection with our own SAP application. We had regular contact with the Collect + Go team and received immediate answers to our questions thanks to the short lines of communication.

More efficient and user-friendly

Collect + Go’s e-CMR solution provides Smurfit Kappa and its chain parties with a number of benefits. Scheeren: “Digitalization not only saves us a lot of costs, but is also more sustainable. With Collect + Go we now have digital proof of delivery, which is important both legally and operationally. Furthermore, the system allows us to better manage our customers’ expectations by delivering a more modern and user-friendly experience. For example, deliveries can be tracked in real time.

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